NIB rolls out ATMs

Story: Boahene Asamoah & Rita Effah-Darteh

THE Managing Director of the National Investment Bank (NIB), Mr Daniel C. Gyimah, has said the bank will leverage on the advantages provided by information technology to transform it to be more competitive.
He said “the rapid pace of advancement in information and communication technology networking has offered a wide range of delivery channels in retail banking,” adding that “NIB will exploit these opportunities that arise from these developments and changes to remain competitive”.
Mr Gyimah made this known at the launch of the bank’s Automated Teller Machine (ATM) service dubbed Cashlink.
He said “successful financial institutions in the future would be those that were able to leverage most from the information and communications technology revolution”.
The managing director said consumers of the banking products and services were increasingly demanding more efficient banking services and becoming more knowledgeable in the power of technology.
That, he said called for innovation and creativity that would ensure that the banks took advantage of information technology to devise services and products that met the needs of its customers.
“The ability of financial institutions to deliver products and services in the most efficient and effective manner will be key to determining performance and relevance,” the managing director stated.
Mr Gyimah stated that the launch of the CashLink ATMs would pave the way for increased customer interaction with the bank.
He said the bank had commissioned five ATMs in Greater Accra, Western and Ashanti Regions, and stated that the bank would extend the ATM service across all its branches in the country.
“NIB is gradually building a reputation for innovation in products and services developed specifically for our financial needs,” the managing director stated.
The Head of ICT Department of the bank, Mr Eric Agyepong Boateng, said the bank’s ATMs provided high volumes of currency of up to GH¢25,000 (¢250 million), as against the highest of GH¢15,000 (¢150 million) by many ATMs, saying it would help to reduce cash management costs and shortages.
Mr Boateng said customers could also use the ATM to access many services, such as transfer cash from one account to another as well as purchase mobile phone credits.
Mr Boateng said the ATM had certain unique enhanced security features which included consumer awareness mirror that enabled customers by the ATM to see anybody coming from behind.


•Mr Elikem N. Kuenyehia, Managing Partner, Oxford & Beaumont Solicitors